Shipping policy
Shipping Policy
At Sacred Fragrance, we strive to ensure that your orders are delivered to you quickly and securely. Please review our shipping policy below for details on processing times, delivery options, and shipping costs.
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- During peak seasons or promotions, processing times may be slightly extended.
- You will receive a confirmation email once your order has been dispatched.
Shipping Options & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (UK) | 2-5 business days | £X.XX |
| Express Shipping (UK) | 1-2 business days | £X.XX |
| International Shipping | 7-14 business days | Calculated at checkout |
- Delivery times are estimates and may vary due to unforeseen circumstances such as postal delays, customs processing, or high order volumes.
- Express shipping is only available for select locations.
International Shipping
- We currently ship to select international destinations. Shipping rates and delivery times vary based on location and will be calculated at checkout.
- International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Order Tracking
- Once your order has been dispatched, you will receive an email with a tracking number to monitor the progress of your delivery.
- If you do not receive a tracking update within 48 hours of dispatch, please contact our support team.
Shipping Restrictions
- We do not ship to PO Boxes or military addresses.
- Some products may have shipping restrictions based on your country’s regulations.
Lost or Delayed Orders
- If your order has not arrived within the expected timeframe, please check your tracking details.
- If your package is marked as delivered but not received, please check with neighbours or your local post office before reaching out.
- For lost or delayed orders beyond the estimated delivery time, please contact our customer service team at customerservices@sacredfragrance.com.
Returns & Exchanges
- If you experience any issues with your order, please refer to our [Return & Refund Policy] for details on how to initiate a return or exchange.
For any further questions or concerns regarding shipping, feel free to contact us at customerservices@sacredfragrance.com